Haptik Reviews
(Rated by 11 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Price & Quality4.4
- Customer Service4.7
Recent Customer Reviews (11)
Joseph Blake
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Julie Crosley
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Hedvige Martin
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Jessica Reynolds
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Ruby Carpenter
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Marcia Sultanovich
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Ronald Taylor
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Ada Rowe
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Brandi Ramirez
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Stephanie Parsons
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Haptik Pricing
Haptik.ai
₹25,000 - ₹1,00,000 per month
Payment Methods
Accepted Payment Options:
Prices for items on Haptik.ai vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Haptik credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Haptik Pros & Cons
Pros
1
AI/ML tool: Haptik's AI/ML tool is nearly at perfection, it helps in creating the flow of the bot.
2
Integration/Deployment: Haptik has excellent ways to integrate with multiple channels and deployment is easy. Versioning of the deployment is an excellent feature.
3
Analytics: The analytics tool provided by Haptik is easy to understand and offers various features which provide analysis on different prospects.
4
Customer Support: The team at Haptik is always available, accommodating according to need and always there to help with new ideas.
CONS
1
Limited Usage: The chatbot feature had a very limited usage over the integration.
2
Complexity Level: The complexity level of entities is a bit difficult for people who are from non-coding backgrounds, it can be simplified a bit.
3
Training Situations: One major con would be the training situations where you have similar intents but with different purposes.
Haptik Features and Benefits
Features
AI/ML tool
nearly at perfection, helps in creating the flow of the bot
Integration/Deployment
excellent ways to integrate with multiple channels, easy deployment, versioning of the deployment
Analytics
easy to understand, offers various features for analysis on different prospects
Customer Support
team always available, accommodating according to need, helps with new ideas
Holistic Customer Experience Suite
caters to all business and customer needs from one single platform optimized at every stage of the Conversational AI journey
Best-in-class NLU
provides a human-like conversational experience for customers using industry-specific NLP, Machine & Deep Learning models for maximum accuracy
AI-driven Analytics
real-time conversation data analysis with Smart Funnels, AI recommendations, CSAT & NPS
Out-of-the-box Channels & Integrations
personalized & consistent conversations across channels customers use every day, integrates with other customer experience tools for elevated end-to-end experience
Strategic Partnerships & Scale
part of Jio, Google & Facebook ecosystem, partners with WhatsApp and MyGov India for reliable scalability & performance
Dedicated Customer Success
dedicated Customer Success Manager understands business goals & objectives and aligns bot to meet such needs
Enterprise-ready
Enterprise-grade architecture with 200k CCU and 99.9% uptime, complies with GDPR and ISO:27001 for highest security practices
Generative AI-Powered Customer Support
24/7 support with dynamic responses
AI Sales Assistant
facilitates seamless product discovery and personalized recommendations
Agent Co-pilot
equips support agents with contextual tools for efficient query resolution
Intelligent Analytics
provides visibility into bot and agent performance
Return/Replacement Smart Skill
allows users to place return/replacement requests on ordered items seamlessly, no-code if APIs match structure